Cancellation policy

Some items in our store may be offered to you as a subscription, a pre-order, or try-before-you-buy. This cancellation policy explains how you can change or cancel these types of purchases, as well as how cancellations work for regular (non-subscription) items.

Subscriptions

When you purchase a subscription, you'll receive repeat deliveries based on the subscription duration and frequency you select.

• Your payment details will be stored securely, and you'll be charged for each delivery unless you choose to pay in advance.

• Some subscriptions may auto-renew at the end of their duration. If you don’t want to renew, you can cancel your subscription.

• You can cancel or change your subscription at any time. Your order confirmation emails contain links to your orders, and you can manage your subscription from there.

• See our returns policy for more details on returns and refunds.

Non-Subscription Items

For standard (non-subscription) items, you can cancel your order before it ships. Once the item has shipped, you will need to follow our returns policy to return the item for a refund.

• Order confirmation emails contain links to view and manage your order.

• If you have questions about cancelling a non-subscription order, please contact our customer support team promptly.